Keeleys is an independent Property Letting Agent based in Ely that provides a Lettings service for Landlords and Tenants. We now have a vacancy for a Lettings Assistant to provide a professional, friendly, effective and efficient housing service to all Clients.
We are looking for someone who is:
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Friendly, smart and confident in dealing with people
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Responsible and capable of using their own initiative
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Office experience and Computer literacy essential
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A full, clean driving license is required
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General property maintenance and local area knowledge is advantageous
Duties will include:
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Answering the telephone and liaising with Tenants, Landlords and Contractors for maintenance repairs and raising Work Orders
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Responding to walk-in’s, telephone calls and emails for new enquiries, scheduling appoints for viewings
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Processing Tenant applications, including Referencing
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Preparing Offer Letters, Final Letters and liaising with Tenants and Landlords on both
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Carry out sign-up’s and check-in’s
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Advertising properties on Property Portals, window cards and keeping up to date records on our bespoke system
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Maintaining accurate records and general office duties
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Adhoc projects such as EICR & EPC renewals
Absence cover may include;
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Carrying out quarterly Routine Visits at our Managed Properties using a paperless electronic platform
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Greeting Applicants and carrying out Viewings at available Properties in and around Ely
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Carrying out Inventories using a paperless electronic platform
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Carrying out Final Inspections using a paperless electronic platform
Terms of Employment:
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Competitive Salary
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Hours would be 1.00pm - 5.00pm Monday - Friday
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Competitive holiday + Bank Holidays
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Employment Pension
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Fully funded training for Level 3 of the Propertymark ‘Residential Letting & Property Management’ qualification
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On-the-job Training will be provided