Patient administration underpins the patient journey, supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Diabetes Administration Clerk is a vital part of the effective patient administration.
Is responsible for providing confidential, accurate and efficient clerical and administrative support for the Diabetes Specialist Nurse (DSN) team.
Is responsible for monitoring level of, and the ordering of, office supplies, patient equipment and leaflets.
Is expected to organise their workload to ensure that an efficient service is provided.
It is essential that the Diabetes Administration Clerk should exercise initiative commensurate with the role and vital that confidentiality be maintained at all times.
We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.
We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.
Our values guide everything we do. They are:
Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
Safety – Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
Excellence – Striving to be the best that we can be. Innovating and learning from others.
Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.
Is responsible for providing confidential, accurate and efficient clerical and administrative support for the Diabetes Specialist Nurse (DSN) team.
Is responsible for monitoring level of, and the ordering of, office supplies, patient equipment and leaflets.
Is expected to organise their workload to ensure that an efficient service is provided.
It is essential that the Diabetes Administration Clerk should exercise initiative commensurate with the role and vital that confidentiality be maintained at all times.
